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How Intuit Turned Feedback Into a Comeback New Word City

How Intuit Turned Feedback Into a Comeback

New Word City

Published
ISBN :
Kindle Edition
34 pages
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 About the Book 

At Intuit, the path to innovation and domination in financial software has been paved with customer feedback. To ferret out problems and test progress on products in development, the company sends its engineers out for face-to-face encounters withMoreAt Intuit, the path to innovation and domination in financial software has been paved with customer feedback. To ferret out problems and test progress on products in development, the company sends its engineers out for face-to-face encounters with consumers and entrepreneurs. But the company has struggled to adapt its business from software sold on disks to online financial services. Perhaps the most valuable feedback: Intuit relies on volunteers for improvements and new product ideas.